Booking and cancellation terms

By completing and sending the booking form you accept these terms. You will automatically receive an email with your booking details (check your spam folder if you can't find it).

If we need to adjust anything in your booking we will contact you by phone, email or WhatsApp. For last-minute bookings, please contact us as soon as possible on +34 652 594 544.

Tenerife Top Paragliding reserves the right to change or cancel the booking, always with prior notice to the customer, for weather or availability reasons.

The Photo & video pack is optional and costs 30 € per person for bookings made on our website, whether you add it when booking or decide on the day of the flight. Bookings made through other websites or platforms price it at 40 €.

You can pay online by card (secure payment through Redsys) with a 5 € per person discount, or pay on the day of the flight.

The Photo & video pack costs 30 € per person for bookings made on our website, whether added in the booking or hired on the day of the flight.

More than 48 hours in advance: 100% of the amount is refunded.

Between 24 and 48 hours in advance: 70% of the total amount is refunded.

Less than 24 hours in advance: no refund.

If we cancel the flight for weather or availability reasons, we will offer to move it to another day or refund 100% of the amount.

Tenerife Top Paragliding may cancel the booking without refund in these cases: arriving more than 15 minutes late for the agreed pick-up or meeting time; being intoxicated at the time of the activity; inappropriate behaviour towards our team or lack of attitude.

Hotel pick-up is a free service, not always available and limited to the Costa Adeje area (ask us about other locations).

The pick-up time is the time chosen in the booking, unless the confirmation states a different time.

Take-off, duration and route depend on the weather on the day. La Enramada / La Caleta beach is the planned landing if the weather allows, never guaranteed.